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Refund & Cancellation Policy

Last updated: 29 July 2026

Cancelling a monthly plan

You can cancel any time from Settings, which opens Paddle's billing portal. Cancelling stops future renewals — you keep full access until the end of the period you've already paid for, then your account moves to the free tier. There's no partial refund for the unused part of a billing period.

Money-back window

If you're not happy with a purchase — monthly or lifetime — email us within 14 days of paying and we'll refund it in full, no questions asked. After 14 days, monthly charges aren't refunded (cancel any time to stop future ones), and the lifetime purchase is non-refundable.

How refunds are paid

Paddle, our merchant of record, processes all payments and refunds. Once we approve a refund, Paddle returns the money to your original payment method — this usually takes a few business days, depending on your bank or card provider.

Lifetime plan

The lifetime plan is a one-time payment for permanent access, capped to the first 50 buyers. It's covered by the same 14-day money-back window above; after that it's non-refundable, in the same way that other pay-once purchases can't be partially unwound after account use.

Requesting a refund

Email hello@howyoudoin.me with the email address on your account. We aim to respond within 2 business days.